Search
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General information about Lodgit Desk
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Description of the menu items
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Reservation Schedule
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Edit preferences
- Edit the Preferences
- Edit functions of the reservation schedule
- Edit booking defaults for the reservation schedule
- Evaluate labels
- Create and manage labels
- Preferences for tax rates
- QuickCorrect: edit tax rates in existing bookings
- City / Accommodation Tax
- Preferences for payment terms and methods
- Preferences for currency
- Numbering for invoices, offers and confirmations
- Guest Preferences
- Emails
- Print and PDF Options
- Preferences for letter layout
- Settings for the sender address
- Preferences for country address formats
- Return Confirmation
- Deposit Options
- Invoicing options
- Create database backup
- Check for updates
- Settings for Proxy Server
- Preferences for accounting export
- Show EPC QR code on invoices
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Object Management
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- Create and delete rentable units
- Edit rentable unit information
- Edit unit's profile
- Define Features for a Rentable Unit
- Automatically change the cleaning status of a rentable unit
- Add short description for a rentable unit
- Link package to a rentable unit
- Optional: packages bookable online
- Define print options
- Statistics options
- Notes
- City/Accommodation tax for a rentable unit
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Extras and packages
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Create and manage price lists
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Bookings
- Bookings
- Create booking
- Create a (group) reservation using the booking assistant
- Open booking
- Change booking status to Booked
- Change booking status to Checked In
- Change the booking status to Checked Out
- Change booking status to Disabled
- Edit booking time frame
- Move booking to another unit
- Split a booking (move into another unit)
- Add a main contact to a booking
- Edit price and price unit for a booking
- Add an agent to a booking
- Add child discount
- Add, edit and bill deposits for bookings
- Add guests to a booking
- Print registration form
- Add extras and packages to a booking
- Deleting extras from a booking
- Add notes to a booking
- View and print correspondence
- Add, edit and delete a city tax
- Create group reservation
- Remove from group reservation
- Overview over the (group) booking
- Edit the main contact of a booking
- Delete booking
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Guest Management
- Guest Management
- Add / Duplicate / Delete Guest
- Merge guests
- Block guest
- Automatic and custom groups
- Search for a guest
- Send emails
- Write (bulk) letters and emails
- Edit guest profile
- Define guest discount
- Add and edit communicative and other data
- Add and edit notes to a guest
- Import guest data
- Export guest data
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User Management
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Correspondence
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Dunning Run
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List of unpaid invoices
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Text Management
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Create receipts & Cashbook
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Financial Reports
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Agents
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Lists
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Additional Modules
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- Additional Module: Synchronisation and Channel Manager
- General settings for the synchronisation
- Settings for the Lodgit Online Booking System
- Settings for synchronising with channel manager CultSwitch
- Settings for synchronising with channel manager DIRS21 channelswitch
- Settings for synchronising with channel manager HotelSpider
- Settings for synchronising with channel manager MappingMaster
- Settings for channel manager Siteminder
- Frequently Asked Questions Regarding Channel Managers
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- Kassensicherungsverordnung 2020 (TSE) in English
- Putting the TSE into operation
- Initialisation of the TSE and activation of the interface
- Working with the TSE
- Status Messages of the TSE
- Overview of functions in expert mode
- TSE Export
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- FAQs about Cash Security Regulation & TSE
- Moving the TSE to a new computer
- The certificate of my TSE has expired - What to do?
- Performing firmware updates for the Epson TSE receipt printer TM-m30F
- Connection to local IP address not possible
- Returning to the TSE wizard if you closed the message at the beginning
- Unlock and change PINs and PUK
- Status message: "Not authorised"
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Definitions
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Frequently Asked Questions
- Frequently Asked Questions
- Installing the 64-bit version under Windows
- Moving your Database to a new Server
- Transfer Lodgit database to a new computer
- Download Server Database Backup
- Postpone, shorten, extend billed bookings
- Enter the opening balance of the cash register in the Lodgit cash book
- Channelmanager DIRS21: Set Up Inheritance
- Database server and license data update
- Price for final cleaning to be added to the first night's stay
- Change payment method of invoices
- Renew Your License
- Completing of the HESTA form (CH)
- Which POS systems are compatible with the Lodgit interface?
- MappingMaster - Transfer of prices and linking of extra items
- Datenbankserver: Database malformed
- Database server and "vanished" online bookings or "changing" vacancies
- How to connect Lodgit and Airbnb
- How do I delete an online booking?
- Highlight blocked dates in the Lodgit Online system booking calendar
- GoBD-export - How do you access the data during a tax audit?
- Seperate Invoices for one Booking
- Display Options for the Occupancy Plan
- Completing and setting the cash book to 0
- macOS High Sierra: Do not store database in the iCloud
- Database server error: Database is locked
- Transmitting prices and linking extra items to MappingMaster
- Use Lodgit Desk on more than one computer
- Assign Booking
- How to charge cancellation fees
- Sell and redeem vouchers in Lodgit Desk
- Create comments and remarks on invoice items
- Highlighting Special Periods in the Occupancy Plan
- Invoice with Company Address but Registration Form with Guest Address
- Email attachments will be sent to the recipient as 'winmail.dat'
- Change Language of Lodgit Desk
- cubeSQL: Disconnected / switch back to local database
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Shortcuts
Booking List
The booking list shows all bookings from the reservation schedule. You can sort the list by its columns.
Note:
After you’ve made changes in the schedule you might have to update the list by clicking on the update button:
By double-clicking on a row you can open the booking window. You can also open the booking window by using the context menu.
By clicking the arrow symbol in the status column you can quickly go to a certain booking in the reservation schedule. The booking will be selected (shown with a bold black border around it) and the reservation schedule will adjust itself.
In the upper right corner of the booking list you’ll find a search form that allows you to search through all the booking data. The search also extends to the guest information linked to the bookings.
If you want to print this list, press the print button: .
Note:
Reservation numbers are given automatically to bookings that come from the online booking system. Bookings that have been made in Lodgit Desk itself cannot be given a reservation number.
Preset selections for your most important tasks
There is a selection menu that allows you to filter the booking list:
All Online Bookings:
All bookings that were received via online synchronisation are shown. The submenu offers you the possibility to differentiate between online bookings received from the Lodgit online system or the channel manager.
New Online Bookings:
Only the online bookings that were synchronised with the last synchronisation are being shown. A submenu also offers you the possibility to show only online bookings received through the Lodgit online system or the channel-manager.
Bookings without rentable unit:
This will list all online bookings that could not be directly added to a unit (e.g. because no single unit was vacant for the entire time frame). You can open the booking by double-clicking on the list entry and using the rentable unit drop down in the booking window to move the booking into the reservation schedule.
Offers – expired:
The booking list will only show bookings that have expired offers attached to them. Whenever a booking receives the status “confirmed” or higher, it will be no longer shown in the list (you may have to update the list).
Return Confirmations – expired:
This will only show bookings that were expecting a return confirmation but they are now expired. Whenever a booking is set to the status “confirmed” or higher it will no longer be shown in that list. You may have to update the list to see the changes.
Deposits – not yet billed:
This will only show bookings that have not yet billed a deposit.
Deposits – not yet received:
The booking list will only show bookings with deposit invoices that have not been set to “paid” yet.
Services – not yet billed:
This option will only show bookings that still have un-billed items. When the booking does not have any un-billed items anymore, it won’t be shown in the list any longer. You might have to update the list to see the changes.
Invoices – not yet paid
This will show all bookings that are still unpaid. Once the invoice is marked as paid, the booking will no longer be shown in the list. You may have to update the list to see the changes.
Invoices – term of payment exceeded:
This will show all bookings that are unpaid after the due date has passed.
Double Bookings:
This will only show current over-bookings. Those are bookings in the present or future that are booked in the same unit with overlapping time frames.
In addition to that, you can also filter the list to only show a certain term, e.g. “Today” or “Next Year”. Using this filter will only display bookings whose booking time frame fulfils the criteria.