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General information about Lodgit Desk
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Description of the menu items
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Reservation Schedule
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Edit preferences
- Edit the Preferences
- Edit functions of the reservation schedule
- Edit booking defaults for the reservation schedule
- Evaluate labels
- Create and manage labels
- Preferences for tax rates
- QuickCorrect: edit tax rates in existing bookings
- City / Accommodation Tax
- Preferences for payment terms and methods
- Preferences for currency
- Numbering for invoices, offers and confirmations
- Guest Preferences
- Emails
- Print and PDF Options
- Preferences for letter layout
- Settings for the sender address
- Preferences for country address formats
- Return Confirmation
- Deposit Options
- Invoicing options
- Create database backup
- Check for updates
- Settings for Proxy Server
- Preferences for accounting export
- Show EPC QR code on invoices
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Object Management
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- Create and delete rentable units
- Edit rentable unit information
- Edit unit's profile
- Define Features for a Rentable Unit
- Automatically change the cleaning status of a rentable unit
- Add short description for a rentable unit
- Link package to a rentable unit
- Optional: packages bookable online
- Define print options
- Statistics options
- Notes
- City/Accommodation tax for a rentable unit
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Extras and packages
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Create and manage price lists
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Bookings
- Bookings
- Create booking
- Create a (group) reservation using the booking assistant
- Open booking
- Change booking status to Booked
- Change booking status to Checked In
- Change the booking status to Checked Out
- Change booking status to Disabled
- Edit booking time frame
- Move booking to another unit
- Split a booking (move into another unit)
- Add a main contact to a booking
- Edit price and price unit for a booking
- Add an agent to a booking
- Add child discount
- Add, edit and bill deposits for bookings
- Add guests to a booking
- Print registration form
- Add extras and packages to a booking
- Deleting extras from a booking
- Add notes to a booking
- View and print correspondence
- Add, edit and delete a city tax
- Create group reservation
- Remove from group reservation
- Overview over the (group) booking
- Edit the main contact of a booking
- Delete booking
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Guest Management
- Guest Management
- Add / Duplicate / Delete Guest
- Merge guests
- Block guest
- Automatic and custom groups
- Search for a guest
- Send emails
- Write (bulk) letters and emails
- Edit guest profile
- Define guest discount
- Add and edit communicative and other data
- Add and edit notes to a guest
- Import guest data
- Export guest data
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User Management
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Correspondence
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Dunning Run
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List of unpaid invoices
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Text Management
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Create receipts & Cashbook
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Financial Reports
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Agents
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Lists
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Additional Modules
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- Additional Module: Synchronisation and Channel Manager
- General settings for the synchronisation
- Settings for the Lodgit Online Booking System
- Settings for synchronising with channel manager CultSwitch
- Settings for synchronising with channel manager DIRS21 channelswitch
- Settings for synchronising with channel manager HotelSpider
- Settings for synchronising with channel manager MappingMaster
- Settings for channel manager Siteminder
- Frequently Asked Questions Regarding Channel Managers
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- Kassensicherungsverordnung 2020 (TSE) in English
- Putting the TSE into operation
- Initialisation of the TSE and activation of the interface
- Working with the TSE
- Status Messages of the TSE
- Overview of functions in expert mode
- TSE Export
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- FAQs about Cash Security Regulation & TSE
- Moving the TSE to a new computer
- The certificate of my TSE has expired - What to do?
- Performing firmware updates for the Epson TSE receipt printer TM-m30F
- Connection to local IP address not possible
- Returning to the TSE wizard if you closed the message at the beginning
- Unlock and change PINs and PUK
- Status message: "Not authorised"
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Definitions
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Frequently Asked Questions
- Frequently Asked Questions
- Installing the 64-bit version under Windows
- Moving your Database to a new Server
- Transfer Lodgit database to a new computer
- Download Server Database Backup
- Postpone, shorten, extend billed bookings
- Enter the opening balance of the cash register in the Lodgit cash book
- Channelmanager DIRS21: Set Up Inheritance
- Database server and license data update
- Price for final cleaning to be added to the first night's stay
- Change payment method of invoices
- Renew Your License
- Completing of the HESTA form (CH)
- Which POS systems are compatible with the Lodgit interface?
- MappingMaster - Transfer of prices and linking of extra items
- Datenbankserver: Database malformed
- Database server and "vanished" online bookings or "changing" vacancies
- How to connect Lodgit and Airbnb
- How do I delete an online booking?
- Highlight blocked dates in the Lodgit Online system booking calendar
- GoBD-export - How do you access the data during a tax audit?
- Seperate Invoices for one Booking
- Display Options for the Occupancy Plan
- Completing and setting the cash book to 0
- macOS High Sierra: Do not store database in the iCloud
- Database server error: Database is locked
- Transmitting prices and linking extra items to MappingMaster
- Use Lodgit Desk on more than one computer
- Assign Booking
- How to charge cancellation fees
- Sell and redeem vouchers in Lodgit Desk
- Create comments and remarks on invoice items
- Highlighting Special Periods in the Occupancy Plan
- Invoice with Company Address but Registration Form with Guest Address
- Email attachments will be sent to the recipient as 'winmail.dat'
- Change Language of Lodgit Desk
- cubeSQL: Disconnected / switch back to local database
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Shortcuts
Booking statuses in Lodgit Desk
Here you’ll find some information on all the booking statuses Lodgit Desk has to offer.
Tentative
This is the lowest booking status; it’s the default status for all bookings that you draw into the reservation schedule. A main contact must be added to the booking before you can change the status (unless you want to change the status to Disabled). You cannot create confirmations or invoices for bookings with this status.
You can decide if time frames with Tentative bookings are to be shown as vacant when synchronising with the online modules.
The function “Split” is not available for bookings with this status.
Important:
When changing the main contact, dates or rentable unit, the price information will automatically be reloaded from Object and Price Management. If you’ve manually edited the price, change the status of the booking immediately to avoid unwanted changes!
Offer
Bookings will automatically receive this status when an offer was saved/printed for them. You cannot create invoices for bookings with this status.
You can decide if time frames with Offer bookings are to be shown as vacant when synchronising with the online modules.
Confirmed
Bookings will automatically receive this status when a confirmation was saved/printed for them. You cannot create offers or invoices for bookings with this status.
Booked
You cannot create offers or confirmations for bookings with this status.
Checked In
Bookings with this status can no longer be moved and their arrival date cannot be changed. The departure date, however, can still be changed. You cannot create offers or confirmations for bookings with this status. Guests in bookings with this status will automatically listed under “Current Guests” in the reservation schedule.
Bookings cannot receive this status when their arrival date lies in the future.
Checked Out
Bookings with this status can no longer be moved, lengthened or shortened. You cannot create offers or confirmations for bookings with this status.
The function “Split” is not available for bookings with this status. Bookings with this status will count as “vacancy” online (Online Booking System and Channel Manager).
New Online Booking
Bookings that you receive via the Online Booking System will automatically have this status. Bookings with this status also mostly have an automatically generated reservation number.
Bookings with this status cannot be deleted immediately. Trying to delete them will mark them for deletion instead. After synchronising with the Online Booking System, these bookings will receive the status Cancelled Online Booking. Only then, they can be deleted.
Cancelled Online Booking
Online bookings will receive this status when you try to delete them. They will first be marked for deletion and then, after synchronising with the Online Booking System, they will receive this status. Now, you can delete the bookings from the reservation schedule.
The function “Split” is not available for bookings with this status.
Disabled
You do not need to add a main contact to bookings with this status. A label of specified text (e.g. renovation) will appear in the reservation schedule after the status Disabled. Bookings with this status do not count towards the analysis of occupancy rate and RevPAR. The maximum value possible for this analysis will also be adjusted accordingly, so that the rentable unit is viewed as non-existant for the duration of the booking.
The function “Split” is not available for bookings with this status.